State Farm® Insurance Agent Lorita Hellman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark Dyer
September 10, 2024
5
out of
5
rating by Mark Dyer
"Thanks for great service over past 9 years!"
We responded:
"You are so welcome, Mark! My team and I deeply appreciate your comment and the 5 Star Review! It has always been a pleasure serving you!!"
Donald Jeffery
June 19, 2024
5
out of
5
rating by Donald Jeffery
"Lorita Hellman's insurance agents has helped me in the past and are now and will continue to help me in the future. Thank you State Farm in Princeton, IL."
We responded:
"I am so sorry, Donald! I thought I had responded to your kind words and the wonderful 5 Star review.... & just realized I hadn't. Please forgive me! My team and I are so honored to have you as a customer, and it is always a pleasure serving you! Thank you so much for choosing State Farm and our agency team for your motorcycle and home insurance needs! We deeply appreciate it!! "
Denean K
June 13, 2024
5
out of
5
rating by Denean K
"Thank so much Lorita Hellman, Candis & Adam..for the great service today..I had to get my vehicle towed & they paid the full amount of my tow charge.u peeps are awesome in Princeton IL..I am going stay with State Farm 😁😁🇺🇸 I give them 5 stars Marcia K"
We responded:
"You are so welcome, Marcia! We deeply appreciate your kind words and the 5 Star review! Thank you for choosing State Farm and our agency team for your auto insurance needs & so happy to hear about your positive claim experience! It makes our day!! "
Renae Galloway
May 18, 2024
5
out of
5
rating by Renae Galloway
"I absolutely love the care and attention I receive at the Princeton State Farm. Tara, from Lorita Hellman’s office knows my policy in and out and is always so friendly and knowledgeable explaining everything. Thank you."
We responded:
"Thank you so much for your wonderful comments, Renae! Tara and our whole team appreciate you making the time to let us know, and it means a great deal that you choose State Farm and our agency team for your auto, home, and life insurance needs!! We love having you as a customer!! "
packfan1015
April 15, 2024
5
out of
5
rating by packfan1015
"Candice at State Farm in Princeton, Illinois, is an absolute gem! Her dedication to providing top-notch customer service is unparalleled. From the moment you walk in, her warm smile and genuine care make you feel like family. Candice goes above and beyond to ensure all your insurance needs are met with precision and expertise. Her attention to detail and willingness to listen truly sets her apart. Whether you're insuring your car, home, or anything in between, Candice's professionalism and knowledge make the process seamless and stress-free. I highly recommend Candice at State Farm for anyone seeking exceptional insurance services in the Princeton area."
We responded:
"Wow! Thank you so much for your kind and encouraging words! Candis and our whole State Farm team appreciate your compliments! We also thank you for choosing State Farm and our agency team for your insurance needs. It is a pleasure serving you! "
James Nowlan
March 15, 2024
5
out of
5
rating by James Nowlan
"Great service and attention to detail!"
We responded:
"We deeply appreciate the wonderful compliments and the 5 Star Review, James! Thank you for choosing State Farm and our agency team to cover your auto and renters' insurance needs. It is a pleasure having you as a customer!"
Manda Jonas
March 7, 2024
5
out of
5
rating by Manda Jonas
"Always very helpful when I have a question or need something!!"
We responded:
"Thank you so much for the 5 Star review and your kind words, Manda! My State Farm team and I are grateful to be your choice for your auto insurance needs, and it is a pleasure serving you! Please keep us in mind for any of your future insurance needs! "
Balsama
December 1, 2023
5
out of
5
rating by Balsama
"Absolutely the best insurance company I've dealt with! My parents have been with them and using this office since I was 16, I even to this day have used them for anything auto, home or motorcycle based insurance. This office has the friendliest staff I have come acrossed! Highly recommend this to all my friends and anyone who needs insurance! John Taylor"
We responded:
"Wow! Thank you so much for your kind words and the 5 Star review! My team and I are honored that you & your parents have trusted State Farm and our agency team for your auto, home, and motorcycle insurance for so many years! It means a lot to all of us!! Thanks again! "
Henry Zayas (HZGaming4U)
October 18, 2023
1
out of
5
rating by Henry Zayas (HZGaming4U)
"I had State Farm in Spring Valley, moved to Princeton, and called this place to change Locations near me. They gave me a quote. They told me, they would call Spring Valley State Farm for me and do the Switch for me. So they never called me back. Just abbandoned the Case and Ignored me. Why? Because I had an Issue with 1 of their Friends over in Spring Valley. So their friend told them not to assist me as a Customer and to Ignore me. That is exactly what this Agent in Princeton IL did. 1) never called me back 2) Ignored me 3) Closed the case, and never gave me Insurance just because his Friend over at Spring Valley told him not to. So the Agent made a Corporate Decision and simply Ignored me and Canceled me. They do not know me or had any back record of me. Just their Spring Valley FRIEND told them not to assist me like Little Kids. I am now with ALL-STATE! I wonder how the Ownner of the State Farm Corp would react to find out his Agents are taking Corp Decisions and Rejecting Customers. Goes 10000% Against they say on any Ads or TV Commercials they do. I am a 15 year Marketer and they are lucky I do not Blast this Review all over Town and all Zip Codes around them. Only Cost $5 a Day to do such an Ad. Maybe I will do that... Thank you"
David Schwarz
June 23, 2023
5
out of
5
rating by David Schwarz
"State farm Princeton and state farm Madison were very helpful and worked together to help with our move"
We responded:
"My team and I deeply appreciate your kind words and the 5 Star Review, David! Thanks for choosing State Farm and our agency team to help you with your Auto, Home, and Personal Liability policies! It has been a pleasure serving you over the years, and we wish you the very best in Madison!! "
Lisa Hatten
June 23, 2023
5
out of
5
rating by Lisa Hatten
"Awesome service!! Very personable and knowledgeable. They always provide the best insurance advice for my needs."
We responded:
"And you are awesome customers!! Thank you so much for your high praises, Lisa! Your loyalty and trust in State Farm and our agency team for your auto, home, and financial service needs is deeply appreciated and means a lot to all of us!! "
Daniel Molloy
June 23, 2023
5
out of
5
rating by Daniel Molloy
"This agency helped me so much today! My agent (State Farm) is in another town and I wouldn’t have made it to them before they closed, so I stoped in and I was helped out by the most helpfully customer service person I’ve ever met! A huge shout out to Candis Mueller! Thank you!"
We responded:
"Wow! Thank you so much for your kind words and the 5 Star Review, Daniel! Candis and our whole team deeply appreciate it! It was a pleasure serving you, and you are always welcome at our State Farm office! "
Ted Akers
April 11, 2023
5
out of
5
rating by Ted Akers
"This office was vary helpfull in processing my claim."
We responded:
"We are very grateful for the positive feedback in processing your claim and the 5 Star Review, Ted! Your many years of trusting State Farm and our agency team to help you with your auto and home insurance needs is deeply appreciated! Thank you!!"
ridemx87
April 10, 2023
5
out of
5
rating by ridemx87
"Always very helpful, and great customer service!"
We responded:
"Thank you so much for your kind words and the 5 Star Review! It is our goal to provide State Farm "Good Neighbor" service! My team and I deeply appreciate the opportunity to help you with your insurance needs! "
Jason Pollard
April 4, 2023
5
out of
5
rating by Jason Pollard
"I have had homeowners insurance with State Farm since I moved to Illinois about a year and a half ago. Recently our home was hit with a storm and our wood burning stove chimney was irreparably damaged. I provided the details of the damage and replacement costs to our local State Farm office and within a few days we were approved for the repairs. My wife went into the office to pick up the check and the whole staff (Lorita, Tara, and the office team) was very helpful and professional. They went out of their way to make sure that we were happy with the service and had what we needed to keep our home in good shape. They also made recommendations for our auto insurance and we even ended up saving money on that visit. I had never submitted a homeowners insurance claim, and I appreciated that State Farm and this local office made it an easy and pleasant experience. Update (4/3/2023): we had an accident with one of our vehicles and this local State Farm office was terrific with helping us get repairs quickly. Our insurance premiums remained very competitive and they were also helpful as we moved to North Carolina (and we got State Farm there as well). Highly recommend Lorita and her team."
We responded:
"My team and I are thrilled to read about the positive claim experience on your home, and so happy to become your State Farm agency for auto insurance, too! Your kind words mean a great deal to all of us, and we will continue to do our best in serving you! Thank you so much, Jason! Update (4/6/23): Wow! We love hearing about your positive claim experience and affordable premiums! My team and I are so grateful to have had you as customers! Thank you for choosing State Farm for your auto and home insurance! It has been our privilege to serve you, Jason, and we wish you the best in North Carolina!! "
Jason White
April 3, 2023
5
out of
5
rating by Jason White
"Always friendly and ready to help you understand your insurance needs in a way you understand"
We responded:
"Thank you for the wonderful review, Jason! It means so much to my team and I that you find us friendly, helpful, and easy to work with for your auto, home, and life insurance needs! We deeply appreciate having you as a loyal customer! "
sue brown
March 28, 2023
5
out of
5
rating by sue brown
"Very good service"
We responded:
"My team and I deeply appreciate the compliment and your 5 Star Review! It is our goal to do our best in serving you, and it makes our day that you let us know! Thanks so much for choosing State Farm and our agency team to take care of your insurance needs!! "
Rick Owen
March 22, 2023
5
out of
5
rating by Rick Owen
"Over the years I've delt with a few insurance agents and companies and Loretta has definitely built a great agency. First time I've had a company agent that seems like a independent agent. Definatly good people."
We responded:
"What a kind and uplifting review, Rick! It makes our day! Thanks for choosing State Farm and our agency team for your auto insurance needs! We deeply appreciate having you as a customer, and it is always a pleasure serving you!! "
Emily Hartman
March 21, 2023
5
out of
5
rating by Emily Hartman
"Super great experience! Was super quick getting a check back on a claim"
We responded:
"Love to hear about your quick and easy claim experience, Emily! Thanks so much for letting us know with your awesome comments and the 5 Star Review! We are so grateful to have you as a customer, and happy to help you with all of your insurance needs!!"
Matt Yucus
March 20, 2023
5
out of
5
rating by Matt Yucus
"Came into office one day and met with Adam to discuss my insurance needs. He was very helpful answering my questions and getting me setup with home, auto, and boat insurance at an affordable rate. A month or so later, I had a small auto claim while on vacation which was handled wonderfully through State Farm. Great place to get your insurance through!"
We responded:
"We deeply appreciate your kind words re: Adam's service and your wonderful claim experience! Thank you for choosing State Farm and our agency team for your insurance needs, Matt! We are grateful to have you as a customer!!"
Charity Stover
March 13, 2023
5
out of
5
rating by Charity Stover
"State Farm is the most efficient insurance agency I have been with. I have been with them for several years. They stand behind thier clients claims. Thier policies are affordable."
We responded:
"What a kind and wonderful review, Charity!! My team and I love having you as a customer, and we are happy that you choose State Farm and our agency team to help you with your auto and home insurance! We deeply appreciate your loyalty and will do our best to continue the 5 Star service! Thank you so much!! "
Ron Swanson
February 21, 2023
5
out of
5
rating by Ron Swanson
"Excellent service! Fantastic people to work with. Quick to take care of your problems and work with you to get everything taken care of as quickly as possible!!"
We responded:
"Wow! What an awesome review! Thanks so much for choosing State Farm and our agency team to help you with your auto insurance needs! It is great having you as a customer, and we will continue to do our best in serving you! "
Alyssa White
February 15, 2023
5
out of
5
rating by Alyssa White
"Very helpful and friendly. Would highly recommend."
We responded:
"My team and I deeply appreciate your kind words, Ashley! We are happy you've chosen State Farm and our agency team for your auto insurance needs and love having you as a customer! Thank you so much for the 5 Star Review! It makes our day, and we will continue to do our very best in serving you!! "
Charles Hanson
February 8, 2023
5
out of
5
rating by Charles Hanson
"I backed into a post at a parking garage in Chicago. We got the estimate at D’s Auto Body in Peoria which State Farm immediately approved. State Farm arranged for a rental car at Hertz. I dropped off the car January 25 and Hertz met me at D’s and we went down the street to the Hertz office to do the paperwork. I picked up my car about ten days later, paid the deductible and was able to leave the rental car at D’s. The Hellman Agency checked with me frequently to make sure everything went smoothly. The Hellman Agency and State Farm get five stars for a great job. Charles Hanson"
We responded:
"Thanks so much for sharing your positive claim experience re: State Farm and our agency team, Charles! We love hearing stories like yours, as it is our mission for claims to go as smoothly as possible! Choosing our State Farm agency team to help you with your auto and home insurance needs is so deeply appreciated, and we will continue to do our very best in serving you!! Your 5 Star Review makes our day!! "
Jordan Soja
January 16, 2023
5
out of
5
rating by Jordan Soja
"Staff is incredibly helpful every step of the way. Rates are good and they work with you to find the plan that works best!"
We responded:
"Thanks for your kind and encouraging feedback, Jordan! We deeply appreciate you choosing our State Farm Ins team to help with your auto, renters, and life insurance needs, and are happy to have you as a customer! It is always a pleasure serving you!! "